crickex 999 Terms and Conditions

Membership on crickex 999 is entirely voluntary. Members must provide accurate and complete information at the time of registration. crickex 999 reserves the right to cancel any account created with false or misleading information at any time.

2.1 Registration Requirements

• Each individual may open only one account. If multiple accounts belonging to the same person are found, all of them will be closed and the associated balances may be forfeited.
• The mobile number and email address provided at registration must be active and belong to the member.
• If documents are requested for verification, they must be submitted within the specified time.
• Any changes to account details must be reported to crickex 999 immediately.

2.2 KYC Verification Process

crickex 999 may carry out identity verification (KYC) on members to ensure secure transactions. Copies of a national ID card, passport or other government-issued document may be requested for this purpose. The withdrawal process may be temporarily held until verification is complete.

Each member is personally responsible for the security of their own account. It is essential to keep a strong password and not share login details with any third party.

4.1 Password Protection

• Passwords must not be shared with anyone under any circumstances.
• After logging in from a public or shared device, always log out to end the session.
• If unauthorised access is suspected, the crickex 999 support team must be informed immediately.

4.2 Account Transfer Prohibited

Selling, transferring or lending an account to any third party is strictly prohibited. Placing bets or managing an account on behalf of someone else is also a violation of these terms.

6.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to ৳8,000. After receiving this bonus, the wagering requirement is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500, and ৳1,500 × 25 = ৳37,500 must be wagered before withdrawal.

6.2 Other Promotions

Each promotion has its own specific terms that are made clear at the time of claiming. Claiming a promotion means fully accepting the associated terms.

• A promotion may be claimed only once, unless stated otherwise.
• Bonus funds cannot be withdrawn directly — only winnings after the wagering requirement has been met are withdrawable.
• Attempting to claim bonuses fraudulently may result in permanent account closure.
• Claiming bonuses from multiple accounts is prohibited.

6.3 VIP Cashback

crickex 999's VIP programme has three tiers: Bronze, Silver and Gold. Weekly cashback is calculated based on the net loss for the relevant week. The maximum weekly cashback is 0.5% at Bronze tier, 1.0% at Silver and 1.5% at Gold. Wagering requirements may also apply to VIP cashback bonuses.

The following activities are completely prohibited on crickex 999 and will result in permanent account closure:

• Placing bets using bots, automated software or any artificial means.
• Deliberately operating multiple accounts to exploit the bonus system.
• Any attempt at money laundering or introducing illegally obtained funds.
• Attempting unauthorised access to crickex 999's servers or systems.
• Attempting to obtain or use other members' account information.
• Evading the verification process using fake identities or documents.
• Any form of match-fixing or betting on artificially arranged outcomes.

The above activities are not only violations of these terms — in some cases they may also be legally punishable offences. crickex 999 may, where necessary, provide relevant information to law enforcement authorities.

The crickex 999 platform operates on an as-is basis. crickex 999's liability is limited in the following areas:

• Losses caused by internet connection problems, server downtime or third-party technical failures.
• Normal financial losses from betting — this is a standard part of gaming activity.
• Unauthorised access to an account due to the member's own negligence.
• Delayed transactions caused by issues with the member's payment account.

However, if a member suffers a loss due to a direct fault of the platform or an error on the part of crickex 999 itself, a reasonable resolution will be provided.

12.1 Right to Change Terms

crickex 999 reserves the right to partially or fully amend these terms and conditions at any time. Changes will take effect immediately upon publication on the website. Members will be notified at their registered email address in the case of significant changes.

If a member continues to use the platform after any changes, they will be considered to have accepted the new terms. It is therefore recommended to visit this page regularly.

12.2 Contact & Support

If you have any questions about these terms, the crickex 999 support team is available 24/7 in Bengali and English via live chat and email. For general inquiries, you can find quick answers in our FAQ section. To learn more about crickex 999, visit our About Us page.

12.3 Dispute Resolution

If a dispute arises, an attempt must first be made to resolve it through the crickex 999 support team. If you are not satisfied with the support team's decision, a written request for review may be submitted. After a written request, the authority's final decision will be binding on both parties.